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Ultimately, this comes down to the type of flight you’re claiming for. The following applies to flights cancelled within 14 days of departure, and flight delays of three or more hours.
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Passengers are entitled to compensation for flight disruptions, except when delays are due to 'extraordinary circumstances' beyond the airline's control. These situations may include severe weather, acts of terrorism, security threats, or other unpredictable events.
Sometimes, airlines use the “extraordinary circumstances” defense even when better contingency planning could have prevented the delay. If your claim for flight delay compensation has been denied, we may still be able to assist.
By partnering with top flight delay specialists, we’ll work to ensure you get the compensation you deserve.
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Why claim with FlightClaims?
Claiming with FlightClaims
Easy to apply
Our Online Process takes just a few minutes to complete!
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Cut through the stressful application process - sit back and relax while our experts handle it!
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We're ready to answer any questions you have about the process.
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Flightclaims will only charge you a fee when you get your compensation.
Claiming by yourself
Confusing!
It's easy to get bogged down in paperwork and complicated forms.
Stressful!
The process can take months, and can be expensive.
Tedious!
Airlines might not get back to you and your claim - leaving you wondering about it's status.
Expensive!
You would be expected to pay any legal fees - no matter if you win or lose.
What is the flight delay claim about?
Common Questions About Flight Compensation Claims
In the UK, you can claim for flight disruptions under air passenger law for up to 6 years from the date of the incident. This includes delays, cancellations, or other flight issues. Note that the time limits for claims under EU Regulations can differ by country.
How do I make a claim?
Compensation varies:
Airlines have up to 8 weeks to respond, but many take longer or issue standard rejections. We persistently follow up and keep you informed throughout the process.
Processing times vary depending on factors like flight details, the airline, and legal complexities. We aim to resolve claims promptly and will keep you updated.
Using multiple companies could lead to complications and additional fees.
A booking reference is usually enough, but keeping your travel documents is recommended. Proof of payment may suffice, and travel agents or airlines can often provide copies if needed.
Compensation is a monetary award for delays or cancellations caused by the airline. Refunds reimburse ticket costs when travel is not completed, often due to cancellations or significant delays. You may be eligible for both.
This treaty outlines compensation rights for issues like lost baggage or injuries on international flights. It sets a legal basis for claims but does not guarantee compensation.
What are my rights for flight delays?
If your flight is delayed by more than 3 hours due to the airline’s fault, you may be eligible for compensation. Airlines must also provide refreshments during long airport waits.
What are my rights for flight cancellations?
You can claim compensation if:
Compensation requires a total arrival delay of 3+ hours. It’s more complex if the connecting flight is with a different airline or outside the EU, but we’ll review your case.
Can I claim for other passengers or children?
You can claim for everyone on your booking, with permission. Children under 2 years old are not eligible for compensation.
Does Brexit affect my rights?
Your rights remain largely unchanged. UK261 now governs compensation for flights involving the UK. We simplify the process to ensure you can still claim up to £520.
What if my claim was rejected by the airline?
Even if an airline has previously rejected your claim, you may still be eligible for compensation. We will review your case and determine if there are valid grounds to pursue compensation.
If denied boarding, you can request a replacement flight or a refund. Compensation applies if you didn't voluntarily give up your seat.
Yes, strikes often entitle you to alternative transport and compensation, depending on the situation. Airlines must provide support such as refreshments or accommodations.
Yes, flight compensation rules also apply to package holidays.
Airlines may dispute claims in court. Respond truthfully and concisely, and we’ll guide you through the process. Often, written responses suffice, so court appearances may not be necessary.
These are events beyond an airline’s control, such as severe weather or strikes. In such cases, compensation is not owed, but airlines must provide support under UK/EU Regulations.
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Our Expert Investigators work with the correct authorities and airlines to ensure that your claim is investigated thoroughly.
Our process is simple, and easy to use. Simply use the above form, or hit 'free claim check' to start - It takes as little as five minutes!
We operate on a no-win, no-fee basis, meaning that we will only charge you a fee when you get your compensation.
Ultimately, this comes down to the type of flight you’re claiming for. The following applies to flights cancelled within 14 days of departure, and flight delays of three or more hours.
If legal proceedings are required:
Flight complications, such as cancellations, delays, denied boarding, or issues with connecting flights, occur every day and can quickly turn a relaxing holiday into a stressful ordeal.
Fortunately, the Air Passenger Rights Regulations protect your rights, making you eligible for ticket refunds or compensation of up to £520.
In fact, The Independent reports that in 2023, around 45 million UK travellers—roughly one-third of all passengers—experienced some form of disruption, leaving a significant amount of potential compensation unclaimed.
- Anne Elliot : Aviation Sector Specialist
If any of these issues have happened to you within the past six years - You should be able to claim compensation.
It takes just two minutes to find out if you’re eligible - Just enter the airport you departed from, as well as your final destination to get started.
Have you experienced a flight disruption in the past 6 years?
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10 Reasons & Benefits To Using FlightClaims.co.uk
What is the flight delay claim about?
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